NGage: The MSP Sessions - Episode 5: M&A Special

In this special episode of NGage: The MSP Sessions, recorded at the iconic Europa Hotel in Belfast, host Rob Bufano from IT Nation leads a powerful roundtable on one of the hottest topics in the MSP industry — Mergers and Acquisitions (M&A).

Joined by industry leaders Gareth Johns, Steffan Dancy, Ken Roulston, and Mark Dunscombe, this conversation dives into the realities of buying, selling, and transitioning MSP businesses in today’s fast-changing landscape.

From private equity influence and shareholder fatigue to succession planning, the panel explores what’s driving record M&A activity across the IT channel. Steffan shares insights on growth through acquisition, while Ken offers his perspective as a former MSP owner turned M&A advisor. Mark discusses his unique experience transitioning his company to family ownership, and Gareth explains how employee ownership can secure culture and legacy in the long term.

The discussion also uncovers how to maximise business value, manage cultural change post-acquisition, and prepare for AI-driven disruption in the managed services sector. With practical advice on EBITDA valuation, exit readiness, and leadership transitions, this episode offers invaluable lessons for every MSP owner considering their next chapter.

Whether you’re planning an exit, pursuing growth through acquisition, or simply curious about the market, this episode is essential listening for ambitious MSPs.

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