Salesforce Messaging for In-App And Web (MIAW) - An Enhanced Version of Salesforce Chat

Messaging for In-App and Web (MIAW) – An Enhanced Version of Salesforce Chat 🚀

In this video, we’ll walk through Salesforce Messaging for In-App and Web (MIAW) – the modern and enhanced version of Salesforce Chat (Live Agent). Messaging makes it easier for businesses to deliver real-time, personalized, and connected conversations across web and mobile apps.

👉 What you’ll learn in this video:
✅ What is Salesforce Messaging for In-App and Web (MIAW)
✅ How to enable setup Messaging Web Channel
✅ Omni-Channel setup for intelligent routing Configuration
✅ Key Features of MIAW and why it’s better than legacy Salesforce Chat.
✅ Difference between Salesforce Chat vs MIAW.
✅ Embedding MIAW in Experience Cloud

By the end of this tutorial, you’ll be able to configure Salesforce Messaging In-App and Web successfully and provide a seamless real-time customer support experience to your customers with conversation history for Customer & Agent.

💬 If this video helps you, don’t forget to Like 👍, Share 🔗, and Subscribe 🔔 for more Salesforce tutorials!

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In this video, we’ll walk through Salesforce Messaging for In-App and Web (MIAW) – the modern and enhanced version of Salesforce Chat (Live Agent). Messaging makes it easier for businesses to deliver real-time, personalized, and connected conversations across web and mobile apps.

👉 What you’ll learn in this video:
✅ What is Salesforce Messaging for In-App and Web (MIAW)
✅ How to setup Messaging Web Channel
✅ Omni-Channel setup for intelligent routing Configuration
✅ Key Features of MIAW and why it’s better than legacy Salesforce Chat.
✅ Embedding MIAW in Experience Cloud
✅ Difference between Salesforce Chat vs MIAW.

By the end of this tutorial, you’ll be able to configure Salesforce Messaging In-App and Web successfully and provide a seamless real-time customer support experience to your customers with conversation history for Customer & Agent.

💬 If this video helps you, don’t forget to Like 👍, Share 🔗, and Subscribe 🔔 for more Salesforce tutorials!

#salesforce #messaging #MIAWSFDC #servicecloud #livechat #salesforcecareer #omnichannel #experienceCloud #salesforceadministrator #salesforcedevelopers #crmsolutions #customersupport #SalesforceAdmin #SalesforceDeveloper #SalesforceServiceCloud #SalesforceCommunity #SalesforceTraining #SalesforceTutorial #SalesforceChat #SalesforceLiveChat #ServiceCloud #Omnichannel #CustomerSupport #CustomerExperience #LiveAgent #CRMTutorial #TechTutorial #LearnSalesforce #SalesforceBeginners #SalesforceExperts #CloudComputing #TechForBusiness #Salesforce #SalesforceServiceCloud #SalesforceChat #SalesforceTutorial #ServiceCloud #LiveAgent #Omnichannel #CustomerSupport #LearnSalesforce #CRMTutorial #TechTutorial #cloudcomputing