Customer Refusing to Pay… AGAIN! 😡

⚡It happened to us at Artisan Electrics—not just once, but several times this year! In today's video, I'm sharing two stories about customers who refused to pay for their EV charging installations. One involved a national EV charging company that ghosted us after we did the work, and the other was a residential customer who tried to get away with instalment payments she never agreed to.

I'll walk you through what went wrong, what we learned, and my top 3 tips for ensuring you always get paid on time. These tips, which have been 20 years in the making, will save you a lot of hassle.

Join our free community at https://www.skool.com/electricians to connect with other tradespeople and access my business course for electricians. 🫵
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⏱️Timestamps
00:00 The Expectation of Payment
00:52 The First Payment Refusal
02:25 Understanding Customer Rights
04:15 Learning from Mistakes
07:11 The Challenge of Payment Plans
09:19 The Importance of Upfront Deposits
11:08 Building a Supportive Community

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This video is for entertainment purposes only please do not attempt to copy or recreate it. Do so at your own risk.

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