Platform Fundamentals | CRM Analytics

Get guidance on getting started with CRM Analytics. In this video, our experts will go over how to enable Analytics, set up user access, and provide an overview of the platform and the overall process of building a dashboard.

0:00 Intro and Overview
0:22 Learning Objectives
0:42 CRM Analytics Overview
2:34 CRM Analytics Users
4:15 Data Manager
05:31 Demo: Create a Dataset
7:41 Demo: Analytics Studio
11:05 Next Steps and Outro

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Get Started: CRM Analytics: Platform Fundamentals
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.