Frappe Helpdesk - Demo & New Features

Welcome to Public Webinars by Frappe.

Support is the backbone of every successful business. If you're struggling with slow ticket resolution, messy workflows, or complex support tools, then this video is for you.

Frappe Helpdesk is a modern, open-source support tool built for teams that want faster, smarter, and simpler customer support. From automating ticket assignments to building a knowledge base, see how your team can work better and your customers can get answers faster.

📌 This session is ideal for:
1. Support teams ready to switch from Freshdesk, Zoho Desk, or Zendesk
2. Businesses wanting faster ticket resolution and happier customers
3. Developers and partners exploring Helpdesk integrations
4. Anyone interested in scalable, open-source support systems

🎤 Meet the speakers:
Join Ritvik Sardana, Product Engineer for Frappe Helpdesk, and Michelle Alva, Director of Products, as they walk you through a complete demo of Frappe Helpdesk.

🔗 Get in touch
Official ERPNext Website: https://frappe.io/erpnext
Frappe Cloud: https://frappecloud.com
Documentation: https://docs.erpnext.com
Community Forum: https://discuss.frappe.io
GitHub: https://github.com/frappe/erpnext
LinkedIn: frappe-technologies
Twitter/X: https://x.com/frappetech