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WFCA Being a Great Customer
Автор: World Floor Covering Association
Загружено: 23 мая 2017 г.
Просмотров: 125 просмотров
Описание:
Always remember that what you seek in those serving you is exactly what customers hope to find in your presence.
Tom Jennings, the VP of Professional Development for the WFCA, presents short video tips for improving your customer service and optimizing your staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.
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