Leena Lankoski and N. Craig Smith: Corporate Responsibility Meets the Digital Economy

A discussion of the article: "Corporate Responsibility Meets the Digital Economy" by Leena Lankoski and N. Craig Smith

https://cmr.berkeley.edu/2025/08/67-4...

California Management Review
Volume 67, Issue 4
https://cmr.berkeley.edu/browse/issue...

Digital transformation has been changing and will continue to change nearly every aspect of business. As a result, the foundations of entire fields are now being revisited and updated to align with new developments. Corporate responsibility (CR) is one such field, and this article examines how important digital economy developments affect CR. The article uses three core questions—responsible for what? responsible toward whom? who is responsible?—to assess the impacts of digitalization on CR. Then, the article describes the implications of these impacts for managers, CR
advocates, management scholars, and policymakers.

KEYWORDS: corporate social responsibility, social responsibility, business ethics, marketing ethics, digitalization, laws & regulations, artificial intelligence