Google Clarifies Misrepresentation Policy - What Merchants Need to Know (2025 Update)

Hello everyone, Emmanuel here from FeedArmy. 👋

In today's video, I'll go through Google's latest clarification on the Misrepresentation policy for Merchant Center, something that's been frustrating a lot of merchants due to vague explanations in the past. Google has now expanded the documentation, adding more details on enforcement, appeals, and compliance best practices.

Need help? https://feedarmy.com/google-merchant-...

Prefer to read? https://feedarmy.com/kb/google-clarif...

While it’s a positive step, the clarification still lacks real depth, so I'll walk you through what’s actually useful, what hasn’t changed, and what you really need to know to avoid account suspensions.

🔹 Topics covered:

Google's clarification on misrepresentation and appeals

What "egregious violations" really mean

Why account suspensions still happen instantly and without warning

Best practices before submitting an appeal

Why creating a new account after suspension is a bad idea

Historical insights into how misrepresentation enforcement evolved

If you’re an honest merchant running legitimate operations, this video will help you understand what Google expects and how to stay compliant.
As I’ve been saying for years, take the time to fix everything properly before requesting a review. Don't take shortcuts, don't follow "guru" advice, and always operate transparently.

🧠 My key advice:
Be thorough. Be accurate. Be honest. You only get a limited number of appeals, make them count.

If you need help resolving misrepresentation issues or understanding why your account was suspended, feel free to reach out or comment below.

📘 Resources mentioned: https://support.google.com/merchants/...