Using AI in HOAs: What Boards, Managers & Attorneys Are Warning You About

Can Condo, HOA's or any Home Owner Association boards safely use AI like ChatGPT or Copilot?
In this episode of Condo Insider, attorneys Jasmine Hall and Bill McKeon break down the real legal, ethical, and fiduciary risks of using artificial intelligence in community association management.

With AI tools increasingly used to draft emails, board communications, contracts, and even legal arguments, this discussion explains:
Why AI does NOT remove board liability
How improper AI use can expose boards to breach of fiduciary duty
When AI-generated content becomes a legal and insurance risk
Why attorneys are now required to disclose AI usage in court
Best practices for boards, managers, and associations using AI responsibly

This is a must-watch for:
HOA & Condo Board Members
Property Managers
Association Executives
Community Association Attorneys

*Key takeaway:* AI can enhance your work — but it does not replace human judgment, legal review, or fiduciary responsibility.

00:00 Introduction – Condo Insider & Topic Overview
02:10 Why HOAs Are Turning to AI
05:20 What Is Artificial Intelligence (Really?)
08:40 AI Ethics: Funny Examples vs Serious Consequences
13:30 Can AI Remove Board Liability? (Short Answer: No)
18:40 AI Hallucinations & Fake Legal Citations
23:30 Bar Association Rules on AI Use
30:10 Fiduciary Duty & Board Responsibilities
36:40 AI vs Legal Counsel: False Cost Savings
44:00 Insurance & D&O Coverage Risks
50:10 Best Practices for Using AI Safely
57:20 AI Tools Boards Are Experimenting With
01:02:30 Why Humans Must Stay in the Loop
01:08:10 Final Takeaways for Boards & Managers