Unforgettable Service, Unmatched Success: How To Create an Amazing Client Experience (CLE)
Автор: Clio
Загружено: 2025-12-23
Просмотров: 2
In a competitive legal market, the service and experience you offer your clients could be the deciding factor when they consider working with your firm—or refer you to their friends. So it’s time to take your customer experience skills to the next level!
In this session, you will:
Learn to create a smooth and efficient client intake process that creates the ideal first impression
Discover best practices for client communication at every part of the case, from ideal frequency to helpful technology and apps
Perfect the art of a positive client exit, making their case resolution and feedback process as smooth as their intake
People will remember good service, but they’ll never forget excellent service. Let’s make your firm unforgettable! 👍
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