Beyond Metrics: Using Behavioral Design to Drive Quality in Software Projects

Speaker: Mishari Muqbil

Open source projects consistently struggle with the same challenges: inconsistent code quality, poor documentation, security vulnerabilities, and low contributor engagement. The traditional response? Implement more metrics, KPIs, and OKRs to measure and enforce compliance. But what if we're solving the wrong problem?
This talk explores why metric-driven approaches often fail in open source environments and proposes a more effective alternative: using behavioral science and experience design to make good practices feel natural, rewarding, and even inevitable.


About InnerSource Summit 2025
To mark 10 years of InnerSource collaboration and innovation, we came together for a truly global celebration as we mark the 10th anniversary of InnerSource Commons with a 24-hour Summit spanning Yokohama, Berlin, and New York. Our agenda was packed with inspiring keynotes, in-person sessions, and online talks from leading InnerSourcerers around the world. From practical case studies and success stories to deep dives into collaboration, culture, and scaling InnerSource practices, the program reflects the diversity and innovation of our community. Each regional hub highlighted local expertise and global perspectives-creating a continuous journey of learning and connection across time zones.

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The InnerSource Commons is a thriving community that empowers organisations and people worldwide to apply and gain the benefits of open collaboration in their internal work.
Founded in 2015, the InnerSource Commons is now supporting and connecting over 3000 individuals from over 800 companies, academic institutions, and government agencies. The InnerSource Commons Foundation was incorporated on February 19th, 2020 and is now a 501(c)(3) public charity.

Learn more
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