Service Lane Game-Changer: Brian Benstock, TeamVelocity, VINCUE, Spyne.ai | Daily Dealer Live

Today's show features:

Brian Benstock, Vice President & General Manager of Paragon Honda and Paragon Acura

David Boice, Founder & CEO of TeamVelocity

Sanjay Varnwal, Co-Founder & CEO of Spyne.ai

Danny Zaslavsky, Co-Founder and President of VINCUE

This episode is brought to you by:

Stream Companies – A full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marketing Cloud, empower brands to optimize performance and accelerate growth. To learn more, visit https://www.streamcompanies.com/

VINCUE – The company behind the innovative VINCUE Vehicle Lifecycle Management platform, unifying and streamlining the inventory Plan, Buy, Manage, and Sell process for higher efficiency and more profit in every car. VINCUE is designed exclusivel to help dealers modernize operations, acquire the perfect inventory mix, and price and merchandise with precision. https://vincue.com

Team Velocity - Team Velocity helps dealerships deliver faster, smarter, and more connected customer experiences through fully integrated platform technology. From websites and advertising to retention solutions and a native CDP, Team Velocity provides the tools dealerships need to succeed in every stage of the customer journey. Visit https://teamvelocitymarketing.com/ for more information or to request a demo.

Spyne.ai – Meet Vini by Spyne — your dealership’s AI-powered Conversational Agent. Vini answers every call and chat, engages customers instantly, and uncovers hidden revenue in your CRM and inventory. Every missed opportunity? Found and converted. Learn more at https://www.spyne.ai/vini-cdg

CDG Circles – A modern peer group for auto dealers. Private dealer chats. Real insights — confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more.

Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!

Key moments:
00:00 Introduction and Welcome
03:23 Industry Headlines
07:16 Service Lane Sales Strategy
08:11 Challenges and Innovations in Service Lane Acquisition
12:35 Collaborative Solutions and Future Prospects
32:32 The Challenge of Collaboration in the Automotive Industry
34:34 Innovative Solutions with Vin Q
36:41 AI Integration in Dealership Operations
38:35 Building an AI-Driven Customer Experience
48:11 Future of Automotive and AI Partnerships

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