Natural Language Processing and Automated Speech Recognition for Data Analytics

Learn more at - https://amzn.to/2Hfy4FZ
Gain insights in your customers and data by utilising machine learning techniques to analyse
customer contact centers call recordings, translate them into different languages, and use them for further analysis of what drives positive outcomes. Using Amazon Transcribe for speech to text, Amazon Translate for language translation and Amazon Comprehend for insights in unstructured text.

Speaker: Shaun Ray, Head of Solutions Architect, Amazon Web Services, ASEAN