PlanHorizon ServiceNow SPM Conference 2025 - NETZSCH Created a Single Source of Truth for Global IT
Автор: PlanHorizon GmbH
Загружено: 2025-12-11
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Recording of the annual PlanHorizon ServiceNow SPM Virtual Conference 2025
This session features NETZSCH, a global hidden champion with more than 150 years of history, sharing their journey toward unified and transparent IT governance using ServiceNow Strategic Portfolio Management (SPM).
Together with PlanHorizon, NETZSCH successfully moved from fragmented regional processes and limited visibility to a fully harmonized global demand & portfolio management framework.
The presentation highlights how ServiceNow SPM became their Single Source of Truth, enabling standardized governance, improved decision-making, and closer collaboration between ITSM and project teams.
In this session you will learn:
• Why NETZSCH chose ServiceNow SPM and PlanHorizon
• How global demand & portfolio processes were defined and rolled out
• How transparency, KPIs and dashboards transformed decision-making
• How SPM and ITSM seamlessly work together via the Collaboration Workspace
• Key lessons learned and the measurable business value achieved
A powerful real-world example of how Strategic Portfolio Management elevates IT into a true business enabler.
Talk to us:
Andreas Borchert (PlanHorizon)
/ andreas-borchert-1bb48742
Learn more:
https://www.planhorizon.com
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