The INYOPools Podcast - Episode 5 - Hug Your Haters
Автор: Inyo Pools
Загружено: 2025-05-09
Просмотров: 224
Welcome back to The InyoPools Podcast — your go-to source for all things pool equipment, maintenance tips, and DIY know-how. In this episode, the crew (Matt, Dan, Tyler, and Rob) dives into the world of customer feedback and what it really means to hug your haters.
From angry phone calls and confusing part names to fuzzy pump photos and missing unions, the team shares hilarious and insightful stories from the front lines of pool support. You'll hear how Inyo turns complaints into improvements—whether it's refining product descriptions, reworking website features, or creating how-to content based on real customer questions.
Topics include:
The importance of customer reviews and how we respond
Funny (and frustrating) support stories
Why empathy is key when things go wrong
How your feedback helps us make better videos, guides, and products
What sets Inyo apart from big box retailers
👷 Need expert advice on your pool? We’ve got your back—whether it’s through our phone support, chat, or video tutorials.
🧰 Visit us at https://www.inyopools.com
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