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How To Respond To Negative Online Restaurant Reviews by OPEN Forum
Автор: American Express
Загружено: 2011-11-09
Просмотров: 1061
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A negative online review can ruin a restaurant, how should you respond when a guest bashes your businesses on a review site? At a New York magazine panel discussion, culinary experts like Fatty Crab's Zak Pelaccio and Gilt Taste's Francis Lam weigh in on the best way to deal with an unhappy customer. One approach? Responding to the customer directly. For more insights and tips on dealing with negative reviews, visit OPEN Forum at http://openforum.com, an online community to help you power your small business success.
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