Rerouting Access Disability and the Future of Mobility Platforms

This interactive and deeply human conversation explores how app-based mobility platforms like Uber, Ola, and Rapido are transforming everyday travel for persons with disabilities—while also revealing the gaps that still remain.

Centred on lived experiences, the session brings together persons with disabilities to share how digital mobility has enabled independence, safety, and access to work, education, and social life. At the same time, speakers unpack persistent challenges such as driver sensitisation, inaccessible vehicle design, navigation errors, wheelchair storage issues, cancellations, and the emotional labour of repeatedly disclosing disability.

Through personal stories, comparative global examples, and forward-looking exercises—including imagining mobility in 2050—the discussion moves beyond technology to ask deeper questions about dignity, trust, training, and accountability in platform design.

The session highlights a critical insight: accessible mobility is not only about better apps, but about inclusive systems that combine technology, human empathy, policy support, and meaningful participation of persons with disabilities.

A must-watch for policymakers, platform designers, accessibility advocates, and anyone interested in building truly inclusive digital public infrastructure.


Digital Empowerment Foundation
Website: https://www.defindia.org/
Facebook:   / defindia  
Instagram:   / defindia  
Twitter: https://twitter.com/DEFindia?s=20
Linkedin:   / verification