2026 Ecommerce Ops Fixes: Solving OMS, WMS, & SCM Breakdowns | Avoid Back-Office Slowdowns

2026 Ecommerce Ops Fixes: Solving OMS, WMS & SCM Breakdowns | Avoid Back-Office Slowdowns with Jason Greenwoods (  / jason-greenwood-digital-expert  ) and Cynthia David

🎧 Presented by Vserve Ebusiness Solutions, your trusted partner for eCommerce, back-office, and supply chain support

🔗 https://vservesolution.com/supply-cha...

In this episode, Cynthia from Vserve Ebusiness Solutions with Jason Greenwood, a strategic consultant helping B2B eCommerce companies excel through smarter operations, technology, and data-driven growth. He is also the host of The ECommerce Edge Podcast, with 600+ episodes, and has been recognized as a Dark Matter Top 25 eCommerce Voice for 2025.

With 25+ years in digital commerce, Jason breaks down the real reasons ecommerce operations break from outdated OMS workflows to misaligned WMS processes and slow manual back-office tasks that choke growth.

If your 2026 goals include scaling faster, reducing operational costs, and future-proofing your ecommerce tech stack, this episode delivers the clarity you need.

💡 Jason shares expert insights on:

✅ Why OMS, WMS & ERP breaks happen in mid-market brands
✅ The top signs your operations can’t scale with demand
✅ How AI is reshaping ecommerce workflows (beyond hype)
✅ Why foundational data issues block digital transformation
✅ The mindset shift leaders must make to adopt automation
✅ What B2B & D2C brands get wrong about platform selection
✅ How to prepare your tech stack for 2026 and beyond

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See where your biggest hidden costs are:
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What’s your biggest ecommerce ops challenge right now—OMS, WMS, data, or integrations?

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#EcommerceOperations #SCM #OMS #WMS #DigitalTransformation #BackOfficeAutomation

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⏱️ Timestamps
[00:00:00] Introduction of Jason Greenwood and his background in e-commerce.
[00:01:00] Discussion on the shift from traditional sales to digital sales.
[00:02:00] Insights on foundational gaps in companies adapting to digital transformation.
[00:03:00] Introduction by Cynthia, host of the podcast.
[00:04:00] Jason shares his journey into e-commerce and his early experiences.
[00:05:00] Jason discusses his transition from hospitality to e-commerce.
[00:06:00] Challenges of building early e-commerce websites.
[00:07:00] Growth of Jason's first e-commerce business.
[00:08:00] Jason's experience with digital agencies and replatforming initiatives.
[00:09:00] Focus on B2B e-commerce and the evolution of the industry.
[00:10:00] Jason reflects on the changes in technology over the last 25 years.
[00:11:00] The ease of starting an e-commerce business today versus the past.
[00:12:00] Discussion on the competitive landscape of e-commerce.
[00:13:00] Importance of pattern recognition in adapting to industry changes.
[00:14:00] The impact of mobile technology on e-commerce.
[00:15:00] The significance of AI in the future of e-commerce.
[00:16:00] Jason's approach to consulting B2B companies.
[00:17:00] The challenges traditional companies face in adopting digital solutions.
[00:18:00] Discussion on the generational divide in business leadership.
[00:19:00] How to empower sales teams with technology.
[00:20:00] The role of curiosity and innovation in successful businesses.
[00:21:00] Jason's advice for future e-commerce leaders.
[00:22:00] Closing remarks and how to connect with Jason.