Mitsubishi’s Exit Nearly Killed My Dealership (Here's How I Survived)

What happens when your main franchise suddenly pulls out and leaves your entire dealership model hanging by a thread?

In this episode of DealerPod, Tony Sciascia of Celtic Group shares the raw, behind-the-scenes story of how Mitsubishi’s shock exit from the UK nearly destroyed his business — and how he fought back, restructured everything, and came out stronger on the other side.

Tony opens up about:

Losing his biggest revenue stream overnight

Why independence gave him freedom and flexibility

Surviving with zero stock flow

Rebuilding a brand from scratch

The role Subaru and KGM now play in his business

Why trusting your gut could save your dealership

How a killer team and customer service made all the difference

Using Motorway, Carwow, and social media to stay afloat

Balancing manufacturer pressure with dealer control

What the future holds for independent dealers

00:00 Introduction and Podcast Overview
01:21 Meet the Guest: Tony Shacha
02:00 Tony's Journey in the Motor Trade
05:02 Challenges and Changes a Main Dealer Business
07:43 Restructuring and New Beginnings
10:58 Adapting to Market Changes
17:59 Customer Service and Business Philosophy
35:22 Team Structure and Operations
39:13 Tonys Role in the Business
40:46 Balancing Work and Personal Life
42:43 Support Systems and Networking
50:27 Marketing Strategies and Social Media
57:29 Challenges in the Motor Industry
59:51 Gender Diversity in the Workplace
01:08:26 Future Plans and Advice for Aspiring Dealers

👉 Don’t miss Tony’s brutally honest insights into surviving the unthinkable. Like, comment, and subscribe for weekly episodes with motor trade experts just like Tony.

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