Barriers To Communication - The Filters That Distort Our Message
Автор: The Hive
Загружено: 2017-08-02
Просмотров: 11345
https://www.hivepractice.com/barriers... - We filter out information that we read, see and hear in the same way that we filter out the leaves when we’re making a cup tea. We do it because we only want certain stuff - i.e. the drink and not the tea leaves.
In business, you need to be aware that your patients, your team and your referrers all have filters that could potentially be confusing the message you think you are delivering.
On the flip side, you also need to be aware that your own filters are helping you to make sense of the world, but it’s possible they are distorting the message your patients, your team and referrers are trying to deliver to you.
There’s an NLP presupposition which states, “The meaning of my communication is the response I get”
Our challenge to you is to look at the filters you may be using with a person you have difficulty communicating with.
Is there something from your current experience, your beliefs, your values or your fundamental operating context that you may need to change or adapt to be able to communication more effectively with that person?
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