Talking About Online Shopping and Returns in English | Easy English Conversation Practice

Welcome to EnglishRoutine!

In today’s episode, you will learn how to talk about online shopping and returns in English through a fun and natural real-life conversation between Mia and Ben.

You will learn:
✔️ How to place an order online and talk about what you are buying
✔️ How to ask about sizes, colors, and product details (Does it run small, Is this true to size, What is the material)
✔️ Useful words for online shopping pages (cart, checkout, promo code, shipping, tracking number, delivery date)
✔️ How to shop smarter and compare options (reviews, ratings, store brand, price drop, discount, free shipping)
✔️ How to ask for help politely in live chat or email (Could you help me with my order, I cannot find the return button, Can you check the status)
✔️ How to return or exchange an item (refund, exchange, store credit, return label, drop off receipt)
✔️ Everyday phrases people really use while shopping online (I am on the fence, It does not match the photos, It arrived damaged, It shows delivered but I did not get it, I am following up)

This lesson is perfect for beginners and lower-intermediate learners who want to understand and speak English with confidence in real online shopping situations.

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If you enjoyed this lesson, please:
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💬 Comment one thing you bought online recently and say if you kept it or returned it (for example: “I bought a jacket online, but I returned it.”)
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