Webinar: Introduction to Request Life Cycle in ServiceDesk Plus 10
Автор: ManageEngine
Загружено: 2019-04-12
Просмотров: 8655
Request Life Cycle(RLC) lets you design the complete life cycle of a ticket visually using a simple, drag and drop canvas. Break down the life cycle of a request into various statuses and transitions, i.e., conditional actions required to move from one status to another.
To learn more visit, https://www.manageengine.com/products...
In this webinar, you will learn:
1. What RLC is and why you need it
2. How to configure RLC
3. Benefits of using RLC
4. How to get started with RLC in your organization
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