#05 Beyond Cash: How M-PESA Transformed Everyday Finance
Автор: Digital Servitization: Rigorness meets relevance
Загружено: 2025-11-15
Просмотров: 5
Description:
In this episode, we unpack the groundbreaking story of M-PESA—the mobile money service that changed how millions of people manage, move, and multiply their money. From its origins in Kenya as a humble SMS-based tool for microfinance repayments to becoming a full-fledged financial ecosystem across Africa, M-PESA has redefined what inclusion looks like in the digital age. We explore how it empowers low-income communities, the evolution of its business model, and what its story reveals about trust, technology, and transformation.
Key Words: Mobile Money, Financial Inclusion, Innovation, Trust, Payments, Empowerment
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