Why "Doing Your Job" Isn't Enough – The Power of Surprise & Delight in Estate Agency

We all aim to meet our clients' expectations—but what if I told you that's just the bare minimum?

In this video, I talk about why the real magic happens when we go above and beyond. Not with grand gestures or big budgets—but with small, thoughtful surprises that make clients feel genuinely valued.

💡 I share a delightfully simple idea you can steal today:
✔️ Costs a fiver
✔️ Takes ten minutes
✔️ Makes your clients beam
✔️ Gets you more reviews

It involves a picture frame, a Pixar-style makeover of your listing photo, and a clever little QR code. Intrigued? Good. Hit play.

📖 Read the full article I wrote for Property Industry Eye here: https://propertyindustryeye.com/the-p...
🤖 And here is the ChatGPT prompt that I mention in the video:

Create a heartwarming Pixar-style image showing a family home being lifted into the sky by hundreds of vibrant, colourful balloons, inspired by the movie 'Up!'. The image should be drawn in a style distincly reminiscent of the Pixar movie 'Up!'. The house should be drawn in a charming, stylised way but based on the features of the provided image. The background features a bright blue sky with fluffy white clouds. Add playful, Pixar-style movie poster text that reads: 'Bankfield Avenue welcomes THE SMITHS!'. Landscape ratio.