W. Edwards Deming - The Process Fixer Podcast

This week, Derrick discusses the historical context of World War II and its impact on American manufacturing and leadership. He highlights the critical role played by W. Edwards Deming in streamlining American manufacturing during the war effort. Deming emphasized statistical control and employee empowerment as key drivers of success. The speaker discusses the unique circumstances during the war, where executives had to work closely with frontline workers due to the absence of middle managers, leading to a more collaborative and efficient system.

Explores how the integration of statistical control and employee empowerment led to significant advancements in American manufacturing during the war. Contrast Deming's approach with the command-and-control style of management advocated by figures like Jack Welch. Derrick emphasizes the importance of focusing on systems and processes, as highlighted by Deming, who attributed 94% of business problems to system failures rather than individual errors.

Derrick introduces a methodology called WINS360, which focuses on process mapping, root cause analysis, and continuous improvement within organizations. They stress the need for businesses to prioritize system design and optimization, as well as employee involvement in problem-solving and decision-making. By addressing inefficiencies and bottlenecks in processes, companies can enhance productivity, quality, and customer satisfaction.


00:07 - Introduction
4:14 - The Importance of Rest
8:46 - The Impact of Parkinson's Law
10:10 - Building from the Ground Up
21:04 - The DuPont Method
30:49 - Finding the Book and More Resources
33:31 - Conclusion

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