M&S hack wake-up call, how safe is your business, really? (Ticket to Thrive S01 E01)

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🎟️ Ticket to Thrive – S01E01 | IT, Cyber Security & Business Survival Tips with Olivia & Darren

Welcome to the very first episode of Ticket to Thrive! In this series, Darren from Aurora Tech Support teams up with Olivia to talk all things IT, cyber security, and business resilience—without the tech jargon.

In Episode 1, we dive into:

🔐 Recent Marks & Spencer hack
🔐 Why cyber security isn't just for big businesses
💻 How your IT setup could be holding your team back
⚠️ The biggest risks SMEs overlook (and how to fix them)
💡 Practical tips to protect your business, boost productivity, and thrive in a digital world

Whether you're a business leader, startup founder, or just trying to make sense of IT—this is your ticket to smarter decisions, fewer headaches, and better results.

0:00 - Intro
0:33 - M&S Hack
5:27 - What cyber attacks mean for your business
13:20 - What is the state of cyber security in the UK
19:30 - Small risks add up
30:00 - Why is IT a battle
40:25 - EDR vs Endpoint Antivirus
46:06 - Robust Backups
49:45 - What is IT helpdesk?
55:53 - Outro

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#CyberSecurity #ITSupport #BusinessGrowth #TicketToThrive #SMEs #AuroraTechSupport