Critical Control Management in 2025 (100225)

Learn how to strengthen your organisation’s Critical Control Management (CCM) approach with this practical session focused on definitions, selection frameworks, performance standards, and real-world examples. Whether you're new to CCM or refining your existing program, this webinar breaks down what “good” looks like — and how to avoid common pitfalls like vague controls, excessive verifications, or unclear ownership.

⏱️ Timestamps
00:00 – Intro: Setting the scene & session overview
02:15 – What is a Critical Control? (Frontline definitions + chat examples)
07:20 – Common CCM problems organisations face
10:40 – Control definitions: Act, Object, System + “No Orphan Controls”
15:10 – Support vs Verification activities (What is not a control?)
18:45 – Case example: Applying definitions to real bow ties
22:30 – Self-assessment: How well do your controls meet the standard?
24:40 – Selecting critical controls: What makes a control “critical”?
28:10 – Factors: Criticality, Singularity, Absence Failure, Frequency
31:00 – “Less is more”: Recommended limit of 5 critical controls per risk
33:40 – Case study: Reducing 300 controls down to 150
36:00 – Performance Standards: Ensuring controls work over time
41:00 – Designing verification criteria (Beyond tick-and-flick)
45:20 – Common implementation failures
48:00 – Your questions (risk registers, process safety vs CCM, more)
55:10 – Next steps: Training, resources & free triage call
58:00 – Wrap-up & final takeaways