Benekiva Claimversation: Designing a Culture Where New Talent Thrives
Автор: Benekiva
Загружено: 2025-12-11
Просмотров: 21
In our most recent Claimversation, we dug into a topic that sits at the heart of every insurance organization today: What does it take to build a culture that attracts, supports, and retains the next generation of claims professionals, while honoring the experience and wisdom of those who have dedicated decades to this work?
To explore this, Ashley Sneller, VP of Marketing at Benekiva, sat down with Kristen Crook, our Director of Customer Care. With a career grounded entirely in insurance and claims, Kristen brought honesty, humor, and unwavering passion for the people behind the process. What unfolded was a refreshing conversation about culture—not as a buzzword, but as a day-to-day reality shaped by the time we give people, the systems we build, and the humanity we bring to the work.
Read the recap at https://benekiva.com/resources/blog/d....
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