How electronic health record AI is changing medical summaries for doctors and helping patients

AI patient summaries: Who writes after-visit summaries? How reliable is AI in health care? Can AI help write clinical notes? How is AI used in hospitals?

Our guest today is Veena Jones, MD, vice president and chief medical information officer at Sutter Health. In this episode, Dr. Jones talks about how Sutter Health is turning clinical notes from the care team into patient-friendly summaries using AI. American Medical Association CXO Todd Unger hosts.

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AMA Update July 21, 2025
00:00 AI equipment in health care: How AI clinical notes work
01:06 Electronic health record notes: What are after-visit summaries?
02:00 Ambient listening: Can AI write good patient summaries?
02:21 Doctor summaries
02:42 Does AI write better patient summaries?
03:44 AI patient summaries
04:08 Is AI reliable in health care?
04:27 Patient feedback on AI clinical documentation
04:48 AI patient notes example
05:10 Patient feedback on AI medical summaries
06:08 Benefits of using AI for patient notes
07:06 Abridge AI: AI in health care operations
07:22 How do doctors use AI?
08:23 Use case examples of AI in medicine
08:45 Electronic health record AI
08:59 Feedback on AI patient summaries
10:08 What are open notes in medicine?
10:26 Cures Act (21st Century Cures Act)
10:48 Post visit summaries
11:09 AI clinical notes
11:28 Future of AI in health care

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