What Matters Most ECHO: Course 1

What Matters Most ECHO: What Is Good for the Resident is Also Good for the Daily Caregiver

COURSE 1: Introduction to Age-Friendly Care

SPECIALTY TEAM:
KIM BERGEN-JACKSON, PhD, RN-BC, LNHA, Administrator, Oaknoll Retirement Residence; Chair, Board of Directors for LeadingAge Iowa

SHAWNA WRIGHT, PhD, LP, Director, KU Center for Telemedicine & Telehealth; Clinical Assistant Professor, University of Kansas Medical Center

KALEIGH GILMORE, LMSW, Social Worker, Oaknoll Retirement Residence
SARA RUHLMANN, RN, BSN, Director of Nursing, Oaknoll Retirement Residence

PAIGE MORRISON-BATES, CNA, Daily Caregiver, Oaknoll Retirement Residence

STACIA GREEN, CNA, Daily Caregiver, Oaknoll Retirement Residence

Series Learning Objectives:
• Describe the principles of an Age-Friendly approach to resident care, including the importance of resident-centered care, communication, the 4Ms of Age-Friendly care, and continuity of care.
• Develop communication skills tailored to the unique needs and preferences of older adults, including those with physical, sensory, and cognitive impairments.
• Identify at least three strategies that can be implemented to improve workforce retention by implementing Age-Friendly care in nursing facilities.
• Identify at least three self-care strategies that daily caregivers incorporate into their daily routines to manage stress, improve well-being, and prevent burnout.