AI for Tech Support: Your Digital Helper for Technology Questions

Helpful handouts links:
1. "Getting Started with AI Assistants Signup"
https://drive.google.com/file/d/1h6KE...
2. "How to Ask AI for Tech Help"
https://drive.google.com/file/d/143WI...

👩‍🏫 This video is part of a digital literacy series for older adults and caregivers sponsored by Southwest Idaho Area Agency on Aging's Community Care Program. Find out more about their program here: https://www.a3ssa.com/community-care-...

Struggling with technology? Meet your new best friend: AI tech support! In this comprehensive guide, I'll show you how artificial intelligence can become your patient, 24/7 technology helper.
What You'll Learn:
✅ What AI is (explained in simple, easy-to-understand terms)
✅ Why AI is perfect for tech support questions
✅ How to "talk" to AI using normal, everyday language
✅ Four popular free AI assistants you can use today
✅ Step-by-step instructions for getting started
✅ Safety tips to protect your personal information
✅ Real examples of problems AI can solve
✅ Building confidence week-by-week

Perfect for:
Caregivers supporting family members with technologyOlder adults who want to be more independent with technology
Anyone who feels intimidated by tech support
People tired of waiting on hold for help
Anyone wanting to learn about AI in simple terms

Free AI Tools Covered:
ChatGPT (OpenAI)
Claude (Anthropic)
Google Gemini
Microsoft Copilot

No technical jargon, no overwhelming information - just practical, friendly guidance to help you get the tech support you need, when you need it.

Resources Mentioned:
LEARN Idaho: https://www.learnidaho.org
Idaho Community Care Program: https://www.a3ssa.com/community-care-...

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