NGage: The MSP Sessions - Episode 3: Leigh Wood

🎙 NGage: The MSP Sessions - Episode 3
Guest: Leigh Wood, Founder & Director of Node IT
Host: Network Group | www.nbg.co.uk

00:00 Intro
02:31 What IS Node IT?
04:48 Leigh's background

In this inspiring episode of NGage: The MSP Sessions, Austen Clark sits down with Leigh Wood, founder of Node IT, to explore the realities of running and growing a successful MSP business. Leigh shares the story behind his 17-year journey in the IT channel - from launching Node IT with a deep commitment to customer relationships, to leading a thriving team grounded in strong values, traction methodology, and a people-first culture.

💡 Episode Highlights:
The foundation and evolution of Node IT and how a clear focus on trust, values, and relationships has driven client loyalty and team stability.
Leigh’s transition from technician to leader, his roots in a family of entrepreneurs, and how early-life experiences - including a stint as a Cub Scout leader - shaped his leadership mindset.
The pivotal impact of EOS Traction in helping him build a scalable, values-led organization with a strong leadership team and high-performing culture.
Insights into ConnectWise’s Corporate Advisory Council, where Leigh represents the EMEA region, contributing to global product and community development from the perspective of smaller, agile MSPs.
A powerful discussion on leadership development, the importance of peer networks (like Network Group and Evolve), and why building community within the tech space is essential for long-term success.
🔎 Leigh’s experience offers unique perspectives for other MSP owners, tech entrepreneurs, and IT channel leaders navigating change, growth, and operational maturity. From the challenges of going solo after a co-founder exit to building a business with family, Leigh gives an honest and practical look at what it takes to scale while staying grounded in purpose and people.

🧠 Key Takeaways:
Leadership can be learned - but having a natural inclination makes the journey smoother.
Embedding your core values into team culture, customer service, and business growth isn’t a one-off - it’s a daily commitment.
Joining peer communities like Network Group and ConnectWise Evolve accelerates leadership growth and helps tackle real-world MSP challenges.
Trust and relationships aren't just buzzwords - they're core differentiators for long-term client retention and employee engagement.
Smaller MSPs can have a big voice in the global conversation by showing up, sharing, and influencing major industry players.

📍 About the Podcast:NGage: The MSP Sessions is the official podcast by Network Group, the UK’s leading community of innovative MSPs, VARs, and tech providers. Each episode dives into the business journeys, challenges, and opportunities faced by members - offering authentic conversations with real leaders in the channel.

🌐 Learn more about Network Group at www.nbg.co.uk

📬 Connect with Leigh Wood:LinkedIn:   / leigh-wood-7394259  

👍 If you’re an MSP owner, tech leader, or part of the UK IT channel, don’t forget to subscribe, share, and leave us a review. Join us for more candid insights, actionable strategies, and stories from across the Network Group community.
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