One of Us! Tim Golden at Compliance Scorecard

Harry Brelsford and Tim Golden discuss their experiences at the first official GT iA Channel Con event in Nashville, highlighting the positive feedback about the venue and content. Tim, a former MSP now working as a compliance vendor, shares his career journey and the importance of risk assessments and policy documentation for MSPs. He mentions a recent acquisition that added a Professional Services Division to augment MSPs' capabilities. Tim also outlines upcoming events, including shows in Canada and Tampa, emphasizing the level playing field for vendors at GT iA events.
Action Items
• [ ] Explore Tim's company and their compliance assessment product.
• [ ] Follow up on Tim's company's recent acquisition and professional services offering.
• [ ] Attend the upcoming events Tim mentioned, such as the one in Canada and the one in Tampa.

GT iA Channel Con Event Recap
• Harry Brelsford introduces Tim Golden and mentions their first meeting at the GT iA Channel Con event.
• Tim Golden expresses his positive experience at the event, despite the humidity in Nashville.
• Tim highlights the amazing venue, location, and content of the event.
• Tim is excited about the future of GT iA and the vibrant community.
Tim Golden's Background and Career Journey
• Tim Golden shares his background, mentioning he is from New Hampshire and has been in New England all his life.
• Tim describes his career journey from corporate IT to becoming an MSP and now a compliance vendor.
• Tim recounts his initial resistance to MSP services and his eventual collaboration with MJ Shore at GT iA.
• Tim emphasizes the importance of having risk conversations with customers in his current role.
Seasonal Changes in New England
• Harry Brelsford and Tim Golden discuss the seasonal changes in New England, particularly after Labor Day.
• Tim mentions the leaf-peeping season in October and the quiet period before ski season.
• Harry shares his experiences of visiting Maine post-Labor Day and the creepy quietness of small towns.
• Tim adds that the quiet period extends until the leaf-peeping season in October.
Product Overview and Market Positioning
• Harry asks Tim about the product and its use in automated assessments and recommendations for MSPs.
• Tim prefers to avoid the term "automated" and focuses on risk assessments, risk registers, and policy documentation.
• Tim highlights the unique ability of their product to document policies at scale better than anyone else.
• Tim mentions the affordability and the value proposition of their product, emphasizing the risk conversation with customers.
Recent Acquisition and Future Plans
• Tim reveals that they recently made an acquisition and added a Professional Services Division.
• The new division works side by side with MSPs to augment their staff and help deliver services.
• Tim explains that MSPs retain the customer and the paperwork, while they provide the expertise.
• Tim emphasizes the importance of building confidence and closing deals through their Pro Services staff.
Booth Experience at GT iA Channel Con
• Harry asks Tim about their booth experience at the GT iA Channel Con event.
• Tim explains that all booths at the event are the same size, providing a level playing field for vendors.
• Tim appreciates the opportunity to meet hundreds of vendors and MSPs at the event.
• Tim mentions the benefits of the equal booth size for smaller vendors.
Upcoming Shows and Events
• Harry inquires about Tim's upcoming shows and events for the fall.
• Tim mentions their next show in Canada, CAN IT, in September.
• Tim also mentions a new show with their business partner Arnie Bellini at Cyber Bay in Tampa in October.
• Tim concludes by saying they might have one more show in late November and then a boom on the first of the year.
Final Thoughts and Closing Remarks
• Harry thanks Tim for the conversation and mentions the follow-up podcast.
• Tim expresses gratitude for being on the podcast and thanks Harry for the opportunity.
• Harry reiterates the importance of community and the value of follow-up conversations.
• The conversation ends with mutual appreciation and a promise to stay on the line for further discussion.