MBA Elective Course: Service Operations Management with Dr. Hora

"Assistant professor of Operations Management and Business Analytics at Scheller College of Business, Dr. Manpreet Hora, describes his MBA elective course in the study of service operations management. This course tries to provide MBA students with frameworks that they can implement in their work place from an operations standpoint. Consumers expect, demand, and pay for high-value service in today's society. The primary focus of this course is how these services are designed and implemented, and how services are perishable.

To learn more about the Service Operations Management course, visit: https://www.scheller.gatech.edu/degre...

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