Community as Strategic Superpower with Andy Hagerman | Ep #37

Have you ever felt disengaged or burned out at work? Many of us have, and the efforts to fix this in organizations like spending a lot of money on flashy events or retreats does not fix this problem. Returning guest and co-founder of The Design Gym, Andy Hagerman, discovered that designing moments for authentic human connection and building community within organizations is more efficient and effective at increasing engagement, creativity and productivity. In other words, this approach provides a powerful strategic advantage for organizations.

In this episode, Andy shares how designing for human connection helps people feel more engaged and invested in their work. He tells us about how designing and hosting thoughtfully curated and facilitated industry dinners was a game changer for building client relationships, and also shares examples of the positive impact of connection experiences he’s designed for client teams.

We discuss how to foster trust, engage employees, and leverage human-centric strategies to activate change, even in the face of challenges with remote work and the emergence of AI. If you’ve been seeking innovative ways to connect with and inspire your team or clients, this episode is definitely for you.

ABOUT OUR GUEST

Andy is passionate about creating workplaces where people thrive. Andy Hagerman is the Co-Founder and Managing Partner of The Design Gym, helping organizations align strategy with culture. His expertise in design strategy, ethnographic research, and facilitation brings a novel approach to traditional people and change challenges, and has helped him to drive transformation at major clients like HP, Patagonia, Capital One, Pfizer, and Marriott. He’s an avid fly fisherman, pizza maker, husband, and dad to a 2-year old girl. He lives in Beacon, New York.

#Business #Leadership #Innovation #Management #Entrepreneurship #servicedesign #cocreation #employeeexperience #peopleleader #humanresources