5 Tests Accountable Leaders Do That Others Don't - Managing Underperformance

5 Tests Accountable Leaders Do That Others Don't - Managing Underperformance

Not all underperformance is created equal. In Chapter Three, Graham and Ricky delve into the Underperformance Test, revealing four potential culprits: lack of knowledge, lack of skills, environmental barriers, and a misplaced mindset. You’ll discover how to pinpoint exactly why someone isn’t hitting their targets—and what you, as a manager, can do to fix it. It turns out that three out of four of these issues are in your control, the manager!

What You’ll Learn:
How to distinguish between a skill gap and a knowledge gap—and why it matters.
The importance of providing the right tools and environment for success.
Tips for addressing mindset and attitude challenges while still empowering accountability.