6 Key Things that make a successful BCM

Peter Sierwald, Director of Phoenix Continuity Services, begins his series of tips on exploring the key identifiers of a successful Business Continuity process. In this video, Peter emphasises that the intangible impacts of a sudden crisis can be much more devastating than those felt by the loss of tangible objects. Describing intangible impacts as hard to measure, he uses the Phoenix BCM model to demonstrate 6 key things that make a successful BCM Process.

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