My VIRTUDESK Actual Final Interview for EXECUTIVE Assistant

Executive Assistant Introduction
I'm sure there are aspects beyond my resume that I'd like to highlight. I pioneered a team of support specialists, where my role was to mentor and guide them. I enjoyed these responsibilities as they enabled me to improve my communication and coaching skills. Additionally, I conducted a research study at my last corporate job. This research provided the company with valuable insights into the benefits of integrating artificial intelligence into our primary tools, which also enhanced the performance of our travel agents.
Last year, I started a business, but my first venture did not achieve the level of success I hoped for. In my spare time, I love watching Korean dramas. When I'm bored or looking to relax, I often spend a lot of time watching them. Currently, I'm actively investing in Real Estate Investment Trusts (REITs) in the Philippine Stock Market.
Skills and Experience for an Executive Assistant: I believe an executive assistant needs to continuously learn and develop, staying up-to-date with the latest technology and advancements. The role demands handling multiple tasks such as administrative duties, social media management, data entry, and appointment setting. Familiarity with desktop sharing, cloud services, online scheduling, and calendar applications is essential. Delivering high-quality work without supervision and meeting strict deadlines are crucial, along with excellent skills in phone, email, and instant messaging.
Work Experience: In my previous experience as a customer service representative, I handled phone calls, answered inquiries, provided timely education, and managed escalation calls for upset customers. Meticulous documentation and proactive follow-up were essential.
My passion for business, combined with my educational background in marketing, where I spent years studying strategies and target markets, showcases my ability to manage financial investments and make informed decisions. I have also gained experience in managing my own schedule, prioritizing tasks, and ensuring everything is completed on time.
Problem-Solving Approach: If I encounter a problem, I would honestly communicate with my client, explaining the issue and seeking guidance. I would emphasize my determination to learn through available information, suggest tools or methods to achieve the client's goals, and ensure I am on top of everything.
Task Management: Based on my experience, I prioritize the most important tasks first before focusing on less challenging ones. I find it effective to list tasks before starting my day, removing completed tasks, and rearranging them as needed. Handling the most pressing tasks first allows me to meet client expectations and deadlines, strengthening my reputation as an executive assistant.
Motivation and Adaptability: I am motivated by the opportunity to make a positive impact and continuously improve. If faced with challenges, I see them as opportunities for learning and growth. Communicating effectively, taking responsibility, and providing alternatives are key aspects of my approach.
Previous Employment: My last corporate job ended in January. Due to the pandemic, I filed for a leave of absence, fearing the challenges of living alone in Cebu City, and decided to return home to Negros. The travel requirements and negative reviews led to my official resignation.
Current Endeavors: I started a business specializing in sizzling dishes, but the high cost of ingredients made it difficult to balance pricing and quality. To avoid negative feedback and further losses, I decided to close the business after a year. I have since been investing in the Philippine Stock Market.
Reasons for Leaving Previous Jobs:
• Left Dumaguete City due to personal reasons, reconciling with my mother and visiting her in Pampanga. When my vacation leave was denied, I filed for an official resignation, which my manager approved.
Motivation for Joining Vertudesk: While searching for the best company to work for, VertuDesk appeared on several lists, and former employees spoke highly of their experience. Positive reviews on various websites mentioned that Vertes ensures a good match between executives and clients, fostering long-lasting relationships and motivating executives to excel. This motivates me to be part of Vertes and is the reason it is my top priority.