Say More By Saying Less: A Conversation with Chris Fenning

In this episode, Clint Padgett has a conversation with Chris Fenning, communication coach, corporate trainer, and award-winning author of "The First Minute," to unpack one of the workplace’s most overlooked problems: unstructured, unclear communication.

With over two decades of experience across many industries, Chris brings a refreshingly practical approach to improving both one-on-one conversations and company-wide communication habits. From the science behind why our brains stop listening after 20 seconds, to the business cost of rambling emails and confusing meeting invites, Clint and Chris explore how to lead with clarity, structure your message, and build a culture where communication drives results.

Whether you’re a team leader, project manager, or individual contributor, this episode will leave you with tools you can use immediately, such as the “GPS” model (Goal, Problem, Solution), the “TIP” model (Topic, Intent, Point), and the power of framing the first minute of every conversation with purpose.

You'll Learn:
Why even capable teams struggle with clarity
Chris’s journey from satellite design to communication coaching
How our brains process info—and why we zone out so quickly
The “First Minute” principle: why openings matter more than you think
The GPS model: Goal, Problem, Solution
The TIP model: Topic, Intent, Point
Why camera-off meetings and FYI email chains are culture red flags
Tools for writing better subject lines and giving clearer updates
How better communication makes teams faster, sharper, and more promotable
What not to say when delivering bad news
Why guiding others to be clearer makes you a better leader

Links & Resources:
Chris’s website – https://www.chrisfenning.com
Chris’s LinkedIn –   / chris-fenning  
Chris's book, "The First Minute" – https://amzn.to/3JwPNer
Clint’s website – https://www.clintpadgett.com
Clint’s LinkedIn –   / clintpadgett  
Clint's book, "How Teams Triumph" – https://amzn.to/3JWD2Ka