Using AI for Multi-Channel Support | 2.12 | AI Customer Service Masterclass

🚀 Access the Academy: https://academy.customerly.io
🤖 Try Aura Today: https://customerly.io

⸻

📬 Your Customers Are Everywhere—Email, Chat, Messenger…
But what if your AI assistant could manage all of those channels in one place?

In Lesson 2.12 of the ‪@customerly‬ AI Customer Service Masterclass, you’ll learn how to centralize multi-channel support using Customerly + Aura, so your AI can respond on chat, email, Facebook Messenger, and more—seamlessly.

⸻

📚 What You’ll Learn in This Video:
📨 How to forward support emails directly into Customerly’s inbox
💬 The simple steps to add AI-powered live chat to your website
🔗 How to connect other platforms like Facebook Messenger for AI handling
📡 Where to manage all your communication channels in one dashboard
⚡ Why multi-channel AI support boosts speed, consistency, and customer satisfaction

⸻

🔥 Real-World Use Case:
See how a single inbox powered by Aura can handle emails, website chats, and social DMs—without missing a beat. This setup gives your customers a consistent experience, no matter how they reach you.

⸻

💬 Ready to Centralize Support with AI?
Forward your support emails, drop the chat snippet into your site, and connect your favorite platforms inside Customerly. It only takes a few minutes to future-proof your customer service.

Got questions or integrations you’d like to see? Let us know in the comments!

⸻

👉 Start now with Aura at customerly.io

⸻

⏱️ Video Chapters:
00:00 - Intro: The Power of Multi-Channel AI Support
00:38 - Setting Up Email Forwarding
01:40 - Installing Live Chat on Your Website
03:05 - Connecting Messenger and Other Channels
04:20 - Why This Unified Setup Matters
05:30 - Your Action Plan

⸻

📌 Tags:
#AIForSupport #Customerly #AuraAI #MultiChannelSupport #CustomerServiceAutomation #LiveChatAI #EmailAutomation #FacebookMessengerAI #AIChatbot #SupportInbox #CustomerExperience #OmnichannelSupport #CustomerlyAcademy