Greatest Hits: Why Most CRMs Fail and How to Fix Them

Financial advisors, is your CRM setting you up for growth - or holding your business back?
In this episode of Advisor Talk, Jim Primiani, Chief Technology Officer, and Sue Cheema, Chief Information Officer at Elite Consulting Partners, break down how to future-proof your CRM and tech stack.

From scalability and system adoption to AI integration and data hygiene, they explain why treating your CRM as a true data warehouse can boost efficiency, improve valuations, and prepare your firm for both growth and succession. You’ll also hear how “Elite Genie,” their AI-powered tool, is helping advisors make faster, smarter decisions.

Key Highlights from the Episode:

0:00 – Introduction

0:44 – Future-proofing your CRM and architecting for scalability

2:23 – Why most CRMs fail when firms grow

5:08 – AI in CRMs: more than just dashboards

10:34 – Inside “Elite Genie” and how it supports advisors

11:48 – Why your CRM is really a data warehouse

14:05 – Integration-first architecture for efficiency and scale

25:19 – Data hygiene: the foundation of advisor valuations

33:15 – Overcoming skepticism around AI adoption

38:08 – A roadmap to future-proofing your tech stack

Resources:
Elite Consulting Partners | Financial Advisor Transitions: https://eliteconsultingpartners.com

Elite Marketing Concepts | Marketing Services for Financial Advisors: https://elitemarketingconcepts.com

Elite Advisor Successions | Advisor Mergers and Acquisitions: https://eliteadvisorsuccessions.com

JEDI Database Solutions | Data Intelligence for Advisors: https://jedidatabasesolutions.com

Listen to more Advisor Talk episodes: https://eliteconsultingpartners.com/p...

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