How Al Will Change Every Business You Know | Vishal Subharwal | Life unCovered with Vaibhav | Ep 14

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[00:00] Introduction & Vishal Subharwal's Background
[01:25] The Fighting Spirit: Sportsmen Bouncing Back from Injury (Cricket Analogy)
[04:08] The Power of Preparation: Lessons from Professional Athletes
[04:51] Rishab Pant and the Messaging of Life Insurance
[05:39] Market Share, Continuous Improvement, and the Evolution of Cricket
[08:52] How AI and Technology Will Change Every Business
[09:21] Career Advice for Young Professionals (20s & 30s)
[11:40] The Critical Role of Awareness, Relationships, and Integrity
[14:48] What Team Sports Teach About Handling Failure
[17:24] The Evolution of Online Insurance Distribution in India
[20:47] Customer Experience: The Shift from E-commerce to Quick Commerce
[22:20] The Three Pillars of Insurance: Understanding, Seamlessness, and Claims
[25:39] The Importance of Trust in the Insurance Industry
[30:31] Insurance Planning for a 25-Year-Old: Prioritizing Term Insurance
[32:43] Conclusion and Appreciation

Today’s guest is Vishal Subharwal — He was the Chief Marketing Officer and Group Head of Strategy at HDFC Life. With over 25 years of experience across strategy, marketing, and business leadership, he has been instrumental in shaping HDFC Life’s brand, driving digital transformation, and building innovative campaigns that connect deeply with customers.

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[AI business transformation, Vishal Subharwal, Future of business, Insurance industry evolution, Online insurance distribution, Career advice for youngsters, Building professional relationships, Term insurance planning, AI impact on IT services, Mental health in sports, Customer experience in insurance, Insurance claim settlement, Bounce back from adversity, Life unCovered with Vaibhav, Technology in insurance]