Panel Discussion: HR Metrics That Matter | How Tech Is Transforming Retail Workforce Productivity

What gets measured gets managed — but are we tracking the right HR metrics in retail?

At the Retail Leadership Summit 2025, this insightful panel dives deep into how tech and data are changing the way HR leaders measure workforce productivity, retention, wellness, and more.

🧠 From real-time store productivity tracking to predictive burnout models and AI-powered hiring dashboards, find out how India’s top retail brands are using HR tech not just to collect data — but to drive business outcomes.

🎙️ Panelists:
• Ashwin Ramaswamy, Head – Centre of Excellence (HR), bigbasket
• Haneesh Nambiar, Head - HR, Apollo Pharmacies Ltd.
• Khushboo Moondra, Deputy Head - HR, Trent Ltd.
• Ravi Shankar Singh, Head HR - Retail, Lifestyle International Pvt. Ltd.
• Shobha Cecil, GM - HR, Reliance Brands Ltd.
• Vikash Jain, Head - Total Rewards & Analytics, Reliance Retail Ltd.
• Yogesh Somani, AVP & Head - HR, MR. DIY India
💬 Moderator: Sabharatnam Narayanan, Head L&D Retail, Titan Company Ltd.

🔍 Key Themes Discussed:
• Why HR metrics should be derived from business metrics
• Measuring burnout before it hits performance
• The real ROI of tech: from time-to-hire to sales per employee
• What HR analytics looks like in a startup vs mature retail org
• “Crawl, Walk, Run” — how to begin your HR analytics journey
• Ethical decision-making in data-driven HR: Bias vs insight
• Moving from micromanagement to outcome-based productivity

💡 Perfect For:
• Retail HR professionals & CHROs
• L&D leaders seeking measurable impact
• People analytics & HR tech startups
• Business leaders looking to reduce attrition & boost productivity
• Talent heads at scaling or fast-growth consumer brands

▶️ Watch till the end for practical advice on starting your HR analytics journey: from picking the right first metric to convincing stakeholders and building a data-first HR culture.

#retailleadershipsummit #HRMetrics #HRAnalytics #RetailWorkforce #HRTalks #PeopleAnalytics #RetailIndia #WorkforceProductivity #EmployeeExperience #DigitalHR