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Ticketing tool- Service Now | part-1 | Zoom meeting | SAP |
Автор: Neetu Singh
Загружено: 2022-09-24
Просмотров: 6504
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Telegram link : https://t.me/+rNgCZwGbfDAxMThl
Today, we had a wonderful informative session on this Service now tool.
I got to know about various kind of tickets (Incident/problem ticket) which end users raised and what are their SLAs - P1/P2/P3
To know more- please watch the complete video.
It is part-1 and part-2 link is mentioned below of the same session.
• Ticketing tool- Service Now | part-2 | Zoo...
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