CarMax’s Diane Cafritz on empowering hourly workers

Unlike many workplaces where hourly employees miss out on meaningful work, mental health support, and training compared with their salaried counterparts, CarMax has found ways to fill these gaps. Diane Cafritz, EVP and chief innovation and people officer at CarMax, explains how.

Diane also opens up about her personal experience as part of the sandwich generation, balancing the demands of raising children and caring for elderly adults, and how that has shaped her perspective on the importance of flexibility in the workplace.
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