How to Build a Team Culture That Feels Like a "Big Hug" | Helen Pereira-Raso

In today's episode, we sit down with Helen Pereira-Raso, the current Superintendent & CEO of GEMS Dubai American Academy and former Head of School at Holy Trinity School (HTS).

Arriving in Canada as a young immigrant who couldn't speak English, Helen made a personal vow: to become the kind of teacher who ensures "no kid ever felt that they were alone." This simple but powerful principle became the North Star for her entire 25+ year career, guiding her from the classroom to the highest levels of educational leadership.

This is a raw, honest, and deeply moving conversation. Whether you're a parent navigating modern challenges, a leader building a team, or simply trying to find your way, Helen’s stories and wisdom will resonate long after you listen.

Prepare to be challenged and inspired.

TIME STAMPS:

0:00 - Intro
1:50 - First Day on the Job: What a School That Feels Like a "Big Hug" Really Means
3:35 - The "North Star" for Any Organization: Belonging & Relationships
7:46 - "My Teachers Would Say I Was Loud": Helen's Immigrant Origin Story
13:20 - The Parenting Question of Our Time: Raising Resilient Kids in a World of Privilege
16:32 - The Homework Battle: A Lesson in Teaching Responsibility Over Convenience
19:07 - When You Fail Your Final Exam: A Life Lesson from Dad
22:25 - "It's Not That Deep": What Students Today Can Teach Every Adult
25:52 - "Do You Actually Think I Care?": The Student Question That Changed a Career
30:32 - The #1 Piece of Advice for Every Leader (It's Not What You Think)
36:19 - The Final Question: What Do You Need to Stop Doing?
40:00 - Helen's Two Questions for You: Defining Your Tombstone & Your Impact