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Limitless opportunities for a best-in-class IT experience at RMIT. | Compnow Case Study
Автор: Compnow
Загружено: 2025-07-28
Просмотров: 29860
Описание:
Compnow and RMIT University have a long-standing partnership, creating a reliable IT onboarding and support experience for each of the 11,000 staff. This was developed through Compnow's Techbar model reducing the noise and bring user experience to the forefront.
Ben Doubleday, Senior Manager of End User Technology at RMIT says the Techbar Service has proven itself having “reduced costs and cut the overall number of IT tickets. We’re getting terrific feedback and user satisfaction surveys have gone through the charts – never dropping below 84."
Read the full case study: https://www.compnow.com.au/case_study...
#RMITUniversity #HigherEducation #ITExperience
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