E1: Getting started with ServiceDesk Plus - Masterclass 2025

👉Join our AI webinar to explore how predictive, generative and agentic AI can redefine your ITSM workflows and take productivity to new heights. Register now for free at https://mnge.it/BQU 👈

👉 The masterclass series offers free monthly training sessions to help you get the most out of ServiceDesk Plus. Each episode focuses on a specific module and provides in-depth training on configurations, automations, and customization options.

In the first episode, learn to set up essential configurations to get started with ServiceDesk Plus. We'll go over the steps to configure baseline service desk customizations, your mail server, the Zia chatbot, and the other essential features to get your ITSM operations up and running with ServiceDesk Plus.

👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo
👉 Get a tailored price quote - https://mnge.it/Contact-Sales
👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial
👉 ServiceDesk Plus pricing - https://mnge.it/Pricing
👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions
👉 Key features and capabilities - https://mnge.it/Key-features

👉 Watch the entire Masterclass Season 2024 here at https://mnge.it/mc-2024

👉 AI adoption is accelerating across ANZ, with 57%* of enterprises citing operational efficiency as the top driver. But to truly unlock AI's potential in ITSM, you need to move beyond the basics and harness context-aware, adaptive AI-driven frameworks. Join this webinar to explore how predictive, generative and agentic AI can redefine your ITSM workflows and take productivity to new heights. Register now for free at 👉 https://mnge.it/BQU 👈

*According to a recent survey by Australian Industry Group


Useful resources

👉 AI-driven ITSM trends to expect in 2025 - https://mnge.it/ai-itam
👉 Tuning your ITSM to a hybrid, digital workplace - https://mnge.it/hybrid-itsm
👉 What is an SLA? - https://mnge.it/what-is-sla
👉 4 ways ChatGPT helps boost ITSM operations - https://mnge.it/chatgpt-itsm
👉 5 ways to resolve IT incidents swiftly in a hybrid work model - https://mnge.it/Tha
👉 The definitive guide to IT project management - https://mnge.it/it-pm
👉 What is service request management? - https://mnge.it/ctM
👉 The definitive guide to incident management - https://mnge.it/tLU
👉 Exemplification of a built-in knowledge management system - https://mnge.it/qpL
👉 7 steps to build an effective service catalog - https://mnge.it/MkS
👉 A comprehensive guide to no-code ITSM - https://mnge.it/Zge
👉 A comprehensive guide on IT ticketing systems - https://mnge.it/PAc
👉 How AI will redefine the way IT service desks work - https://mnge.it/DBb
👉 6 AI-based use cases for your service desk - https://mnge.it/5D7

👉 For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt

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