What is CRM (Customer Relationship Management)?

CRM (customer relationship management) is a data-driven approach to managing interactions with customers, aiming to improve business-customer relationships and drive sales. Whether you go with Salesforce, Microsoft, SAP, or Oracle, CRM software benefits businesses of all sizes.
🔎 Read more:
An in-depth explanation ➡️ https://www.techtarget.com/searchcust...
All things customer experience ➡️ https://www.techtarget.com/searchcust...

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