The Death of Expertise in the Age of the Internet | Ask Ken

The internet is a great resource for coming up with questions to ask a professional. Don't expect it to provide helpful and truthful answers.

I’ve talked about this with friends particularly when they go to the doctor. They are given a diagnosis and they don’t agree because they read on the internet X, Y, and Z. Here’s the problem. Not everything that you read on the internet is true. The same idea applies when you do floorcovering research online.

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